Applying KPIs in education - innovation of university governance

On 25th January, 2019, Rector of VNU University of Economics and Business - Assoc.Prof.Dr. Nguyen Truc Le was invited to attend the conference on innovation of university governance held at Hanoi University of Mining and Geology. At the conference, he gave a presentation on applying KPIs (Key performance indicators) in education.

The keynote speakers of the conference were Prof.Dr. Mai Trong Nhuan - Former President of VNU and Assoc.Prof.Dr. Nguyen Truc Le - Rector of the UEB. There were also leaders of Hanoi University of Mining and Geology and representatives of universities in Hanoi.

Beginning the conference, Prof.Dr. Mai Trong Nhuan gave a presentation on the need of innovation in university governance, especially in the current context of university autonomy. He said that it’s needed to reform the governance model of Vietnamese universities, reducing administrative procedures, promoting internationalization of education.

 
Prof.Dr. Mai Trong Nhuan (right) and Assoc.Prof.Dr. Nguyen Truc Le at the conference

After the speech of Prof.Dr. Mai Trong Nhuan, Assoc.Prof.Dr. Nguyen Truc Le gave a presentation on “Applying KPIs in university governance”. Assoc.Prof.Dr. Nguyen Truc Le had 17 years of studying and working in Poland and the United Kingdom, working as a strategic consultant for many domestic and foreign corporations and bank. He is the pioneer in applying KPIs in university governance. He said, applying KPIs in education was different from businesses. It was not to apply the control system but to quantify the work more clearly and in detail. At the same time, KPIs would help to discover the strengths and weaknesses of the system and identify the core of 20% personnel, who undertake 80% of the work.

 
Prof.Dr. Mai Trong Nhuan speaks at the conference 

 

In his speech, Assoc.Prof.Dr. Nguyen Truc Le emphasized that when KPIs are applied, the leaders and employees must understand each other (or in his words: speak in the same language) so that all can identify the problems, get mutual understanding and work effectively.
 
Assoc.Prof.Dr. Nguyen Truc Le gives presentation
 

The presentation of two speakers received great interest from the audience as it pointed out the real problems in university governance. Leaders of Hanoi University of Geology and Mining said, they learnt a way to innovate the university after listening to the presentation, especially in developing strategies in the context of international integration in a digital era.

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Thanh Tu

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