Research group on Quality Performance in Vietnam’s Enterprises


I. About the research group

- Group name: Research group on quality performance in Vietnam’s Enterprises
- Institution: Center for Business Administration Studies

- Leader: Dr. Phan Chi Anh (Associate Dean - Faculty of Business Administration, Director of Center for Economic Development Studies, VNU University of Economics and Business).

- Group members and consultants (if any):

No.

Academic tittle

Full name
Institution
Position
1
PhD
Phan Chi Anh

Associate Dean - Facuty of Business Administration, Director of Center for Economic Development Studies, VNU-UEB.

Group leader
2
Assoc.Prof.Dr

Hoang Van Hai

Dean, Faculty of Business Administration, VNU-UEB

Member
3
PhD

Pham Thi Lien

Associate Dean, Faculty of Business Administration, VNU-UEB

Member
4
PhD

Nguyen Dang Minh

Head of Office of Research and Partnership Development, Lecturer of Faculty of Business Administration, VNU-UEB

Member
5
PhD

Nham Phong Tuan

Associate Dean, Department of Strategic Management, Faculty of Business Administration, VNU-UEB

Member
6
MSc.

Nguyen Thu Ha

Lecturer of Faculty of Business Administration, VNU-UEB

Member
7
Graduate

Nguyen Hue Minh

Researcher, Center for Business Administration Studies, VNU-UEB

Member
8

Luong Vu Mai Hoa

Researcher, Center for Business Administration Studies, VNU-UEB

Member
9
Prof.

Yoshiki Matsui

Yokohama National University, Japan

Member
10
Prof.

James Ang Soo-Keng

National University of Singapore

Member
11
Prof.

Tomoaki Shimada

Kobe University, Japan

Member

II. Research activities in the last 5 years

1) List of state level/ ministerial level/ local level and international level projects: 

No.
Project name
Duration

Institution to be transferred the research work - if available

1

Develop service quality assessment models in Vietnam’s Enterprises

2012-2014
VNU
2

Corporate governance of Vietnam’s public joint stock companies


VNU
3

Current situations of 5S application to SMEs in Hanoi

2012-2013
VNU-UEB
4

Develop lean management models to promote performance effectiveness of Vietnam’s Enterprises

2013-2015
VNU
5

Project on consumption contracts of agricultural products in Vietnam

12/2011-4/2012

Oxfam Hongkong

6

Project on “management and organizational structure models for foreign investment in upstream sectors of Petro Vietnam”

5/2012-10/2012
EMC - VPI
7

Develop a testing model of relationship between corporate governance and business performance outcomes of public joint stock companies in Vietnam

8/2012-6/2013
VNU-UEB
8

Study on assessment of application effectiveness of quality management based on ISO 9000 in Vietnam’s Enterprises

2012
STAMEQ
2) Published studies: 
No.

Articles/books monographs

Name of Journal/Publisher

Author/co-author
Note
1

Supply Chain Quality Management Practices and Performance: An Empirical Study

Operations Management Research, Vol. 6, No. ½, pp. 19-31. (2013)

Jing Zeng, Phan Chi Anh, Yoshiki Matsui

ISI journal list
2

Shop-floor Communication and Process Management for Quality Performance: An Empirical Analysis of Quality Management

Management Research Review, Vol. 36, No. 5, pp. 454-477 (2013)

Jing Zeng, Phan Chi Anh, Yoshiki Matsui

Scopus journal list
3

Contribution of total Productive Maintenance Practices to Quality Performance: Empirical Evidence from Japanese Manufacturing Plants

The Journal of Japanese Operations Management and Strategy, Vol. 3, No. 1, pp. 38-54 (2012)

Phan Chi Anh, Matsui Yoshiki
 
4

Current issues of environmental management in Vietnam: The case of VEDAN Vietnam”

Journal of Japan Society for Information and Management (2012)

Hoang Van Hai, Nguyen Dang Minh
 
5

“Contribution of Total Productive Maintenance to the Environmental Conservation”

Journal of Japan Society for Information and Management.(2012)

Nguyen Đang Minh
 
6

A Firm Analysis Level of Supporting Industries in Hanoi City- Vietnam: Application of Resource-based View and Industrial Organization

International Journal of Business Management, 7(5), 2012.

Nham Phong Tuan and Nguyen Thị Tuyet Mai

 
7

Gender, innovation and the growth of small medium enterprises: An empirical analysis of Vietnam’s manufacturing firms

VNU Journal of Science, Economics and Business, 28(2), 87-102, 2012

Nham Phong Tuan
 
8

Competition in Vietnamese E-Marketplace: A case study of Alibaba in Vietnam

International Journal of Business and Social Science, 3(10), special issue, 60-67, 2012

Nguyen Thi Tuyet Mai and Nham Phong Tuan

 
9

An empirical study of firm environmental and financial performance: evidence from Vietnam's small and medium manufacturing firms

VNU Journal of Science, Economics and Business, Vol.5 (English), 2012

Nham Phong Tuan
 
10

Study on service quality assessment models

VNU Journal of Science, Economics and Business, 29(1), Pages 11-22 (2013)

Phan Chi Anh, Nguyen Thu Ha, Nguyen Hue Minh

 
11

Quality assessment of service and customers’ satisfication based on SERVPERF model

Journal of Science and Commerce, No. 55, Pages 48-53.(2013)

Pham Thi Lien, Nguyen Hue Minh
 
12

Application of 5S in Vietnamese SMEs’ System: Current situations and solutions

VNU Journal of Science, Economics and Business, Vol.1.(2013)

Nguyen Dang Minh, Do Thi Cuc
 
13

Corporate governance: representatives of Vietnam’s public joint stock companies

VNU Journal of Science, Economics and Business, Vol. 1, 3/2013

Nham Phong Tuan và Nguyen Anh Tuan
 
14

 Responsibility and powers in the organizational structure model of internal management in petro companies for foreign investment in upstream sectors and application capacity for Petro Vietnam

Journal of Petrol ad Gas - Economics - Petro and Gas management, No 7, Pages 48-55.(2013)

Nham Phong Tuan, Nguyen Thi Lan Anh, Ngo Thi Mai Hanh, Hoang Manh Anh

 
15

Gender as a Moderator for Firm Resources, Networks and Operation Factors on Firm

Journal of women’s entrepreneurship and education, 1-2, 3/2013. Performance in Lao MSMES, Laos

Nham Phong Tuan
 
16

Quality of corporate governance based on Gov - Score: case-study of enterprises listed on Hanoi Stock Exchange

VNU Journal of Science, Economics and Business, Vol.1, 2012.

Hoang Van Hai
 
17

Contract farming and its impact on income and livelihoods for small-scale farmers: case study in Viet Nam

Journal of agribusiness and rural development, 4 (26), Pages 147-166, 2012.

Nham Phong Tuan
 
18

The impacts of ISO 9000 quality management on Vietnamese companies’ performance

Proceedings of International Conference: Enterprise challenges - Improving SME competitiveness, Hanoi, Vietnam, Pages 370-384. ISBN: 9786049115127 (2013)

Phan Chi Anh, Nguyen Hue Minh, Luong Vu Mai Hoa, and Yoshiki Matsui,

 
19

Equity valuation model of Vietnamese companies in a foreign securities market - a simulation approach

Proceedings of the 2012 Winter Simulation Conference, Berlin, Germany, 12/2013, Piscataway, New Jersey: IEEE. 

Nguyen Đang Minh

Peer Reviewed International Conference, Scopus Index)

20

The relationship between service quality and customers’ satisfaction - a case of a commercial bank in Vietnam

Proceedings of International Conference: Sustainable manufacturing and environmental management (JSPS Asian Core Program), Hanoi, Vietnam, pp.308-321, ISBN: 978-604-67-0017-3 212218H00 (2012)

Pham Thi Lien and Nguyen Hue Minh,
 
21

Technology management in Vietnamese Small and Medium Manufacturing Enterprises: Current situations and suggestions for improvement

Proceeding of Asia Pacific Conference on Information Management, Seattle, Washington USA, 8/2012.

Nguyen Dang Minh, Do Thi Cuc, Ta Thi Huong Giang

 
22

Impacts of firm’s environmental performance on its financial performance: empirical evidence from Vietnam’s small and medium manufacturing firms

Proceeding paper in International Conference about Sustainable manufacturing and environmental management, JSPS Asian Core Program, Ha Noi, 6/10/2012.

Nham Phong Tuan, Tran Huệ Chi và Nguyen Thu Ha,

 
23

 Belief and satisfaction of online customers: case-study in Vietnam

Study at the 4th international Conference, Hanoi, Vietnam, 11/2012.

Nguyen Thị Tuyet Mai, Nham Phong Tuan,
 
24

Impacts of quality management practices on competitive performance in manufacturing companies

VNU publishing House, Hanoi (2014)
Phan Chi Anh
 
25
Administration decision-making
VNU Publishing House, Hanoi (2013)

Hoàng Văn Hải (Editor), Nguyen Viet Loc, Nguyen Ngoc Thang

 
26

Study on quality productivity - quality management in Vietnam’s enterprises

VNU Publishing House, Hanoi (2013)

Nguyen Hong Son, Phan Chi Anh (Co-Editor)

 
27

Entrepreneurship spirit of Vietnam in integration

VNU Publishing House, Hanoi (2012)

Hoang Van Hai (Editor), Nguyen Dang Minh, Nham Phong Tuan, 2012.

 

III. Major research orientation in the next 5 years


In the next 5 years, the research group will further conduct research on the quality productivity in Vietnam’s enterprises. Quality and productivity are considered as key elements for the country’s development and crucial factor for the existence of an enterprise. This viewpoint is also reflected through the National Program on “Improving productivity and quality of goods and products in Vietnam’s enterprises up to 2020” approved by Prime Minister in the Decision No 712/QD-TTg.

On the other hand, international experience also shows that quality and productivity are similar to competition, the growth key which helps many countries become the world economic leaders in only short time, such as Japan, South Korea and Singapore.

However, the facts show that quality and productivity in Vietnam have experienced a scattered, individual, spontaneous and non-oriented increase. Generally, only when there is existence of 3 representatives: (1) Government - orientation, guideline, sponsor; (2) Enterprises - where solutions for increasing productivity and quality are applied to; (3) consultant agencies - analyse, evaluate factors which help to increase productivity and quality, have productivity and quality activities been given and implemented frequently and gained outstanding achievements, increasing the competitiveness of national economy.

Therefore, study on quality productivity in Vietnam in general and in Vietnam’s enterprises in particular is necessary.


IV. Scientific product expectation in the next 5 years

- 5 annual articles on quality productivity of Vietnam;

- 10 articles on Vietnam’s quality productivity published on domestic and international Journals of Sciences;

- 5 presentations on Vietnam’s quality productivity at international and national scientific workshops;

- Host and participate in research projects on Vietnam’s quality productivity.

- Conduct teaching activities and invite students to join research groups.

 

VNU University of Economics and Business

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